Terms and Conditions

Eligibility and Age

You must be 18 or older to open an account and play at Regal Rush. It’s your responsibility to check that online gambling is legal where you are. We verify your age and identity when you sign up, and we may ask for documents later. One account per person—multiple accounts will be closed, and any winnings forfeited.

Accounts and Verification

To play, you need to register with accurate details: full name, date of birth, address, and a valid email. We’ll verify this info, and you might need to provide ID or proof of address. Keep your login details secure; we’re not liable for unauthorised use of your account.

Deposits and Withdrawals

Minimum deposit is NZ$20. We accept Visa, Mastercard, Skrill, POLi, Apple Pay, Neteller, and crypto. Withdrawals: crypto leaves within the hour, cards take 1–3 business days. We may ask for verification before processing a withdrawal. Maximum withdrawal limits apply—check your account for details. We don’t charge fees, but your payment provider might.

Bonuses and Promotions

Our welcome offer is 100% up to NZ$1,000 plus 200 free spins on "Cops 'n' Robbers Megaways" by Inspired Gaming, with a 35× wagering requirement on the bonus amount. Minimum deposit NZ$20. Other promos—like the daily race on "Horseman's Prize", free-spins day on "Halloween Harvest Rapid Link" by NetGame, table/poker promo on "Surrender Multihand Blackjack", and raffle double points on "Piggies and the Bank PowerPlay Jackpot"—have their own terms. Wagering contributions vary by game; check the promo page. Bonuses are for one account per person, and we may void them if abused.

Responsible Gambling

We encourage you to gamble responsibly. Set deposit limits, take breaks, and never chase losses. If you need help, contact Gambling Helpline 0800 654 655, Problem Gambling Foundation, Gamblers Anonymous NZ, or Gamblers Anonymous. You can also self-exclude or close your account—just let us know.

Closing an Account

You can close your account anytime by contacting support. Any pending withdrawals will be processed. If you’ve used a bonus, winnings may be forfeited. We may close accounts for inactivity after 12 months.

Complaints

Got a issue? Email us at [email protected], and we’ll sort it within a day. If you’re not happy with our response, you can escalate to the Curaçao Gaming Authority.

Changes to These Terms

We may update these terms from time to time. We’ll notify you by email or on the site. Continuing to play means you accept the changes.